Our story
PointePilot wasn't dreamed up in a software office. It was born on the floor of real recovery houses — by a man who worked every job in them.
The operations platform for recovery housing
Chris Henderson Sr. — nearly a decade in recovery housing.
Nearly a decade in recovery housing.
Addiction invaded Chris's life at the early age of 11 — through an immediate family member — and it's been prevalent ever since. Things got out of control for a minute.
But through the grace of God, he was hired at Mariners Inn in Detroit, Michigan. That's where he learned that addiction is a disease.
He started as a temporary service worker — the lowest rung, the fill-in guy. But Mariners Inn believed in him, and he rose to the Director position. That's where he honed his skills — learning every job in the house: the overnight shifts, the intake calls, the incident reports at 2 a.m., the month-end money chase, the certification binder panic — and where he learned about COMPASSION.
And somewhere along the way, he started sketching the tool he wished someone would build: one calm board that holds the whole house, so nothing lives in somebody's head or dies in a group chat.
PointePilot was his idea. We built it.
"This wasn't built by software people guessing at your job."
Every screen in PointePilot answers a question Chris asked on shift: who's in that bed? what did nights leave us? who owes what? what's due today? If a feature doesn't serve the people doing the work, it doesn't ship.
What we believe
Recovery is human work. Software should carry the admin load so staff can be present with residents — not the other way around.
No jargon, no training manuals the size of phone books. If a tired staff member can't use it at 6 a.m., we redesign it.
We never charge per resident and never pay for referrals — federal law (EKRA) forbids per-head payments in recovery housing, and we'd never do it anyway. Trust is the whole business.
Proof — coming soon
Placeholder. When our pilot houses have real results — beds filled faster, money collected, inspections passed — their stories go here, with their permission. No invented quotes, ever.
Placeholder. Real names, real houses, real numbers — only with written approval from the house.